Privacy Policy
Last updated: September 1, 2026
1. Scope And Controller
This Privacy Policy applies to the ZenChime Android app and the ZenChime website.
The controller for this product is Demis Patti, publishing ZenChime under the name ZenChime.
Demis Patti
Sonnenberg 3
9100 Herisau
Switzerland
Privacy: privacy@zenchime.app
Support: support@zenchime.app
2. What ZenChime Stores On Your Device
The ZenChime Android app stores product data locally on your device so the app can work as expected. Depending on how you use the app, this can include:
- session configurations such as names, durations, cue sounds, and background audio settings
- practice history such as completed sessions, guided practice completions, breathing practice completions, timestamps, and durations
- reminders, including time, repeat settings, linked practice, sound, snooze, and next trigger time
- settings and preferences such as theme, audio levels, haptics, notification-related preferences, and quick session defaults
- optional support history used for local product features, such as milestones, suggestion history, beginner-guide progress, and user journey state
- a simple local record of whether Google Play has confirmed access to the optional Spoken Collection
Smart Suggestions are off by default. When enabled, Home uses this local context for one direct best guess without Collection access; with Collection access and at least two eligible options, the mini-link opens the Practice Chooser instead. Collection owners can also open the chooser directly on suitable practice overview screens without enabling Smart Suggestions. The chooser prepares two or three options and does not create a new chooser-history record.
ZenChime does not require an account to use the app.
3. What ZenChime Does Not Do By Default
As of the date above:
- no ZenChime account is required
- no advertising SDKs are used
- no third-party analytics SDKs are used
- no automatic crash-reporting service is used in the public app
- internet access is used for Google Play Billing and the optional Google Play review flow, not to upload your practice data
- the app does not send your practice history to ZenChime-operated servers
- Smart Suggestions and the Practice Chooser do not read calls, call history, motion-sensor data, or data from other apps
- the app does not send Smart Suggestions or Practice Chooser context to ZenChime-operated servers
- the website does not intentionally use advertising trackers or marketing cookies
4. When Data May Leave Your Device
ZenChime does not automatically send, upload, or share your practice data. Practice data stays local unless you explicitly choose an action that reasonably requires it to leave the device. Examples include:
- sending an email to support@zenchime.app or privacy@zenchime.app
- saving or exporting a JSON file through Android’s system file picker
- saving an exported file to a storage location, cloud drive, or another app that you choose
- opening Google Play’s in-app review flow if you choose to rate the app
Separately, when the app opens or returns to the foreground, it asks Google Play for the Spoken Collection's availability, local price, and current purchase state. Google Play handles payment and payment authentication and returns the result needed to unlock or restore the Collection content and Practice Chooser. ZenChime does not send your practice history, reminders, goals, or settings with that request, and it does not persist purchase tokens, order IDs, payment-card details, bank details, or Google account identifiers.
When you choose one of those actions, the destination and further handling depend on the service, app, storage provider, or platform you selected, and their own privacy terms will apply.
5. Optional Feedback And Contact Information
ZenChime includes an optional feedback form that prepares an email in your email app so you can review it before sending. The message may include the feedback category, your message, and any name or reply email you choose to include.
ZenChime does not automatically send feedback to ZenChime-operated servers and does not save a separate copy of the feedback in the app. Your email app handles the draft and any message you choose to send.
6. Permissions And Why They Exist
The Android app requests only permissions and system access that support core product behavior. These include:
- Notifications: to deliver reminders, active-session controls, and optional support notifications you choose to allow
- Exact alarms: to let reminders arrive at the chosen time on supported Android versions
- Vibration: to provide haptic cues
- Foreground service and media playback: to keep active sessions and audio running reliably in the background
- Wake lock: to keep time-sensitive session behavior reliable while a session is active
- Internet and Google Play Billing: to retrieve the local Spoken Collection price, complete or restore its optional one-time purchase, and use Google Play's review flow
These permissions are used for app functionality, not for advertising, profiling, or hidden tracking.
The Practice Chooser adds no Android permission. Home's best guess follows the existing Smart Suggestions opt-in, whose optional alerts use notification permission.
ZenChime rechecks saved reminders when you open the app. It does not request access to data from other apps to restore or schedule those reminders.
7. Data Retention And Deletion
ZenChime’s retention policy: practice data, reminders, settings, optional support history, and the local Spoken Collection access record remain in Android’s app-private storage only until you delete them with Clear My Data, clear ZenChime’s app storage in Android, or uninstall the app. ZenChime does not keep a server-side copy of this app data.
- Clear My Data: deletes your user-created content, histories, reminders, optional support data, local purchase-access record, and saved preferences from ZenChime’s app-private storage. Built-in app content remains because it is product content, not user data
- Clear app storage or uninstall: Android removes ZenChime’s app-private local data. Google Play may later confirm ownership of the Spoken Collection again
- Cloud storage: ZenChime does not synchronize this app data to ZenChime-operated servers, and automatic Android cloud backup and device-to-device transfer are disabled
- Imported backups: importing a ZenChime backup restores supported app data and preferences, but it does not grant Android permissions; Android keeps those permissions under device control and may ask you to approve them again
- Exported or shared copies: remain at the destination you selected until you delete them there. ZenChime cannot access or delete those external copies
- Support and privacy emails: if you choose to email us, the received message and reply details are normally deleted within 12 months after the last exchange. They may be kept longer only when reasonably necessary for an unresolved request, legal obligation, or dispute
ZenChime stores local app data inside Android’s app sandbox and uses local storage technologies such as Room and DataStore on the device.
8. Website-Specific Data
The website is a mostly static product site. It does not include ad tech or embedded marketing trackers, but it does use Cloudflare Web Analytics for basic visit statistics and page-usage information.
- the website uses Cloudflare Web Analytics to understand visits and simple usage patterns
- Cloudflare may process technical information such as IP-derived request metadata, browser or device information, and page access events
- the website stores your light, dark, or automatic theme preference in your browser’s local storage
- the website does not use that preference for profiling or advertising
- depending on the hosting or security infrastructure, technically necessary provider or security cookies may still be set
- your hosting provider may still process standard technical request logs such as IP address, browser type, timestamp, and requested pages for delivery, security, and abuse prevention
- website-related technical data may be processed by the hosting provider and Cloudflare, including outside Switzerland and potentially in the United States, depending on provider infrastructure
Your local theme preference remains in your browser until you change it or clear your browser data. ZenChime does not create or retain a separate copy of Cloudflare analytics events or hosting request logs outside the services that process them. Those providers control their operational retention under their own policies.
9. Third Parties And Platforms
ZenChime does not automatically share your practice data with third-party analytics or advertising companies.
For the website, limited technical data may still be processed by the hosting provider and Cloudflare for delivery, security, and basic website analytics.
If you install ZenChime through Google Play, purchase or restore the optional Spoken Collection, or use Google Play's review flow, Google may process account, device, purchase, payment, and review information under its own policies. Google Play shows the local price, handles payment, and reports the purchase state to the app. ZenChime receives only what it needs to unlock and restore the Collection content and Practice Chooser and never receives your payment-card or bank details. Other destinations you choose for an export or email process that material under their own policies.
10. Your Rights
Depending on where you live, you may have rights to access, correct, delete, object to processing, restrict processing, or request portability of personal data.
Because ZenChime is designed to keep most product data on your device, many of those rights can be exercised directly in the app through Clear My Data, exporting your data, disabling optional features, or uninstalling the app.
11. Contact
If you have privacy questions, please contact:
General support: support@zenchime.app
12. Changes To This Policy
This policy may be updated if the app, website, product surfaces, or legal requirements change. Any update will be published on this page with a revised date.
13. Applicable Law
This Privacy Policy is governed by Swiss law. Any disputes arising from this policy are subject to the jurisdiction of the competent Swiss courts.